How to stop samsung galaxy apps downloading on j7

Hi, Ncmomma. We are glad to have you here in our Samsung Community and are happy to see you reaching out to your fellow members for support. We recommend taking these next steps. Go into your date and time settings.

Once there would you please set your device clock to manual and then set it to the wrong time. After you have done this, please go to your home screen and close all the applications using the recent apps button to the left of the home button.

After you have completed all this, please go back to the date and time settings and set it back to the correct time and set it back to automatic time. This will re-sync your device's internal clock with your network. Go to your application manager and locate the Play store.

Once here, clear the cached data then force stop the application and restart the application as normal. If you are still experiencing problems, please provide more information about your device. This would include your model number, current android version, and if you are on a public or private WiFi network. This may assist the community and us in better determining what you are experiencing, so that we may provide better solutions.

I'm experiencing this same problem. My note 7 worked fine on the same WiFi network a few hours ago. I traded my note 7 in for this j7 yesterday. I tried installing some apps on the WiFi network at the the tmobile store with no luck and I assumed it would work at home. On my home WiFi, still no luck downloading apps, they queue up and sit forever, as soon as i turn off WiFi they download immediately.

This is an odd problem to have. Have you tried the steps provided by SamsungJuan given earlier in the thread? I am having the same issue, even though it used to download apps like nothing, and now apps are stuck on "waiting to download" and they never do. Have tried everything that was mentioned, even clearing data and cache and still have the same issue, what else is there to try?

I really need to download an app, and just can't. Tap Running services. This may be called Process statistics on some software versions.

To see cached apps, tap Show Cached Processes. Find the RAM usage for each running app. It may be possible to regain better performance on your Galaxy by removing apps that use too much RAM. If an app you don't use much is using as much or more RAM as other apps, you might want to remove it. Tap an app to view further RAM information, such as how much is being used by by other processes.

Tap the back button until you return to the Settings menu. Now that you know which apps use too much RAM, you can uninstall them. Stock Samsung apps cannot be uninstalled, but you may be able to disable them. Scroll down and tap Applications.

Tap Application manager. A list of apps will appear. Tap the app you want to remove. Tap Uninstall. You may have to tap it again to confirm that you really want to remove the app.

The app is no longer on your Galaxy. This will stop the running process and prevent it from restarting. Include your email address to get a message when this question is answered.

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